Last month, Klarna CEO Sebastian Siemiatkowski boasted that he hadn’t hired anyone in a year as a result of his company embracing AI.
Klarna’s workforce had shrunk by about 22 percent since doubling down roughly a year ago. Meanwhile, the company has amassed a valuation of well over $14 billion, in what Siemiatkowski frames as a financially successful bid to cash in on the hype surrounding AI.
The fintech company, which offers “buy now, pay later” services for the e-commerce industry, made a big fuss about its OpenAI ChatGPT integration, gushing that its AI assistant could do the work of “700 full-time agents” in a February press release.
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