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Sep 22, 2023

Google’s New Gmail Tool Is Hallucinating Emails That Don’t Exist

Posted by in categories: mapping, robotics/AI

Google’s new Bard extension will apparently summarize emails, plan your travels, and — oh, yeah — fabricate emails that you never actually sent.

Last week, Google plugged its large language model-powered chatbot called Bard into a bevy of Google products including Gmail, Google Drive, Google Docs, Google Maps, and the Google-owned YouTube, among other apps and services. While it’s understandable that Google would want to marry its newer generative AI efforts with its already-established product lineup, it seems that Google might have moved a little too fast.

According to New York Times columnist Kevin Roose, Bard isn’t the helpful inbox assistant that Google apparently wants it to be — at least yet. In his testing, says Roose, the AI hallucinated entire email correspondences that never took place.

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