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By Alice Klein

The eyes really are a window to the soul. The way they move can reveal your personality type – a finding that could help robots better understand and interact with humans.

Psychologists have long believed that personality influences the way we visually take in the world. Curious people tend to look around more and open-minded people gaze longer at abstract images, for example.

Sometimes, people laugh imagining themselves as elderly people. Would they laugh imagining themselves as diseased?


If you watched a TV show, or read a comic book, where the difficulties and suffering of an oncological patient were portrayed in a disrespectful, humorous way, you would likely be outraged; at the very least, you would think that the show or comic book was in seriously bad taste. You’d probably think the same about similar material involving a disabled person or anyone who, because of an incurable disease, had only a short time to live spent in increasing misery—for example, a child affected by progeria, a disease that may best be described as a sort of accelerated aging syndrome that kills off its victims in their mid-twenties at the very latest.

Yet, it is not uncommon to see the diseases of old age, and even elderly people in general, being laughed at in just such a way without causing much outrage at all. Why is there a difference?

We’ve all seen this

An engineer in California has an invention that she hopes will someday help people with damaged lungs breathe easier.

Stanford University’s Annelise Baron has developed a synthetic version of something called lung surfactant. Lung surfactant coats the tiny air sacs in the lung. Without it, every breath would be a struggle, like blowing up millions of little balloons. With surfactant, breathing is as easy as blowing soap bubbles.

Scientists inferred the existence of lung surfactant in the 1950s, and then Dr. Mary Ellen Avery showed that premature infants were unable to make surfactant, explaining the often fatal respiratory distress syndrome they suffered from.

1. Predictive analytics

Imagine being able to project a customer’s worth as soon as he buys your service. Sounds impossible, right? Well, in the course of our AI-as-triage work, we helped a leading online registry predict the lifetime value of its patrons within a few days of sign-up with 90 percent accuracy. Now, the registry can make more informed decisions about its customer service, delivering as much value as possible to its most loyal users.

Of course, creating a predictive solution requires a complete record of your customer interactions. Building this database takes time, but many of the necessary components are available off the shelf. Even if predictive analytics are a way off for your business, start collecting customer data now so you’ll have it when you decide to tap into AI.