As of October 2024, 3,000 patients had used Piction’s clinic. So far, it is available in Connecticut, Florida, Massachusetts, New Hampshire and Washington. The service is covered by several major insurance companies, or patients can pay $119 out-of-pocket for each consultation.

Eleni Linos, a professor of dermatology and epidemiology who directs the Stanford Center for Digital Health, and who has no connection with Piction, says: “I’m really optimistic about how this technology can help patients get the best care they can get, while at the same time helping doctors.” — Esther Landhuis.