Menu

Blog

May 12, 2023

Wendy’s will start using an AI chatbot to take drive-through orders

Posted by in category: robotics/AI

First Snapchat, now Wendy’s. No one is safe from AI.

The fast food chain will use an artificial intelligence chatbot to take drive-through orders, reports The Wall Street Journal (opens in a new tab). The new chatbot runs on Google’s natural-language processing software and is trained to understand customers’ orders. It will officially launch in June at a company-owned Wendy’s in Columbus, Ohio.

Comments are closed.