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Narcissism has become the armchair diagnosis of the decade. Social media is awash with people flinging the label around. Everyone’s ex seems to be a narcissist, some of our parents are under suspicion, and that office villain? They definitely tick the box, too.

The accuracy of these rampant diagnoses warrants scepticism. But the reality is narcissists do exist. At its extreme, narcissism is a rare mental health diagnosis, known as narcissistic personality disorder. But narcissism also describes a cluster of personality traits, which we all display to varying degrees.

For those of us who have been in close quarters with someone high in narcissistic traits, we rarely walk away unscathed. And we may be left with lingering questions. For example, what made them this way?

Is artificial intelligence (AI) capable of suggesting appropriate behaviour in emotionally charged situations? A team from the University of Geneva (UNIGE) and the University of Bern (UniBE) put six generative AIs — including ChatGPT — to the test using emotional intelligence (EI) assessments typically designed for humans. The outcome: these AIs outperformed average human performance and were even able to generate new tests in record time. These findings open up new possibilities for AI in education, coaching, and conflict management. The study is published in Communications Psychology.