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Nvidia, ServiceNow engineer open-source model to create AI agents

Nvidia and ServiceNow have created an AI model that can help companies create learning AI agents to automate corporate workloads.

The open-source Apriel model, available generally in the second quarter on HuggingFace, will help create AI agents that can make decisions around IT, human resources and customer-service functions.

“If you look at the foundation models, they’re very big, very slow,” Dorit Zilbershot, ServiceNow’s group vice president of AI experiences and innovation, said in an interview. “This is only a 15-billion-parameters model, it’s highly trained on reasoning. We expect the reasoning to be very, very important.

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