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MICHAEL JACKSON, BSc, MBA
Michael Jackson, BSc, MBA, Hon D
is a Founder Member and Chairman of
Shaping Tomorrow. He also advises
businesses on dramatically improving their competitiveness through
pioneering work on practical Sustainable Business Strategies. Clients
include a number of blue-chip, international and national companies, and
small to medium sized UK businesses.
Mike is known on
conference platforms for
speaking on business subjects including futures, sustainability,
customer loyalty and retention, business process re-engineering, change
management, building strategic visions and values and people motivation
and communications, ethics, alliances, and corporate governance and has
many published articles on these subjects. With over 30 years'
experience in Business Management in the UK, North America, and Europe,
he has significant exposure to corporate banking and consumer finance
and, latterly, futuring.
Mike was Chief Executive of Birmingham Midshires Building Society
between 1990 and 1998, then the UK's 4th largest. As Chief Executive of
Birmingham Midshires he achieved a dramatic change for the better in the
Society's fortunes moving from near oblivion to a highly profitable,
customer led and multiple-award winning business in just eight years. He
was previously a Senior Vice President with Bank of America whom he
joined in 1986. He held several positions at the Bank which included
Head of Europe, Middle East and Africa operations, based in London, Head
of Consumer Loans Services and Chief Financial Officer for consumer
markets, based in North America (San Francisco).
After
spells with
Hawker Siddeley, the Electricity Boards and the Post Office he began his
financial services career in 1973 with Citibank NA as its first overseas
process engineer, based in London. He then transferred to Italy, with
subsidiary Citifin Finanziara as Chief Financial Officer and Vice
President, later moving back to the UK with Citibank Savings as Vice
President and Customer Services Director, and subsequently Consumer
Banking Director.
Mike studied at Salford University, Manchester, and holds a Bachelor of
Science in Electronics and a U.S. accredited MBA in Operations Research.
He was conferred an Honorary Doctorate in Business Administration by the
University of Wolverhampton in 1997. He is a Fellow of the Institutes of
Directors and a full member of the
Strategic Planning Society, the
Association of Professional Futurists, and the
World Future Society.
He is a member of the advisory board of European Futurists and a
strategic board member of the Customer Service Network in the
UK.
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