is Client Liaison Manager at Fujitsu.
Matt is a creative and analytical team player with excellent customer focus and communications skills. He is ITIL foundations (V3) certified with ten years experience in the Change, Configuration, Problem, and Incident Management areas of the Information Communications and Technology Industry for multiple large corporates.
He is looking to develop a more robust (ITIL/Six Sigma/COBIT) business analysis and process improvement skill set. He is keen to take on more process design and consultant roles and apply existing business and IT knowledge in best practices to add value and provide timely, profitable solutions to enterprise issues.
Matt is a person who thrives on challenges, problem solving, and new learning with a proven ability to resolve issues and produce results, under pressure in highly complex, fast paced and changeable ICT environments.
Matt was previously Problem Manager at Fujitsu, Change Coordinator at Ericsson, Problem Management & Change Control Analyst at Citigroup, Organizational Change & Database Analyst at Singtel Optus, Senior Change Analyst at Reuters, Project Support Analyst at Northgate Information Solutions, Critical Incident Analyst at Westminster Primary Care Trust, Lead Incident Analyst at KAZ, and Client Service Consultant at Deloitte Australia.
Read his LinkedIn profile.