{"id":80437,"date":"2018-07-07T06:42:21","date_gmt":"2018-07-07T13:42:21","guid":{"rendered":"https:\/\/lifeboat.com\/blog\/2018\/07\/google-is-reportedly-looking-to-take-over-call-centers-with-its-duplex-ai-assistant"},"modified":"2018-07-07T06:42:21","modified_gmt":"2018-07-07T13:42:21","slug":"google-is-reportedly-looking-to-take-over-call-centers-with-its-duplex-ai-assistant","status":"publish","type":"post","link":"https:\/\/lifeboat.com\/blog\/2018\/07\/google-is-reportedly-looking-to-take-over-call-centers-with-its-duplex-ai-assistant","title":{"rendered":"Google Is Reportedly Looking to Take Over Call Centers With Its Duplex AI Assistant"},"content":{"rendered":"<p><a class=\"aligncenter blog-photo\" href=\"https:\/\/lifeboat.com\/blog.images\/google-is-reportedly-looking-to-take-over-call-centers-with-its-duplex-ai-assistant.jpg\"><\/a><\/p>\n<p>Bottom of the barrel white collar jobs will all probably be automated by 2025.<\/p>\n<hr>\n<p>When Google introduced Google Duplex, its AI assistant designed to speak like a human, the company showed off how the average person could use the tech to save time making reservations and whatnot. What wasn\u2019t touched on was the possibility that Duplex may have a use on the other side of the line, taking over for call center employees and telemarketers.<\/p>\n<p>A <a href=\"https:\/\/www.theinformation.com\/articles\/googles-controversial-voice-assistant-could-talk-its-way-into-call-centers?utm_medium=email&utm_source=cio\" target=\"_blank\" rel=\"noopener\">report from The Information<\/a> suggests Google may be making a play to find other applications for its human-sounding assistant and has already started experimenting with ways to use Duplex to do with away roles currently filled by humans\u2014a move that could have ramifications for millions of people.<\/p>\n<p><!-- Link: <a href=\"https:\/\/gizmodo.com\/google-is-reportedly-looking-to-take-over-call-centers-1827379911\">https:\/\/gizmodo.com\/google-is-reportedly-looking-to-take-ove...1827379911<\/a> --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bottom of the barrel white collar jobs will all probably be automated by 2025. When Google introduced Google Duplex, its AI assistant designed to speak like a human, the company showed off how the average person could use the tech to save time making reservations and whatnot. What wasn\u2019t touched on was the possibility that [\u2026]<\/p>\n","protected":false},"author":359,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1878,6],"tags":[],"class_list":["post-80437","post","type-post","status-publish","format-standard","hentry","category-employment","category-robotics-ai"],"_links":{"self":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/80437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/users\/359"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/comments?post=80437"}],"version-history":[{"count":0,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/80437\/revisions"}],"wp:attachment":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/media?parent=80437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/categories?post=80437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/tags?post=80437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}