{"id":72941,"date":"2017-09-30T16:07:19","date_gmt":"2017-09-30T23:07:19","guid":{"rendered":"https:\/\/lifeboat.com\/blog\/2017\/09\/how-chatbots-could-change-customer-service-over-the-next-5-years"},"modified":"2017-09-30T16:07:19","modified_gmt":"2017-09-30T23:07:19","slug":"how-chatbots-could-change-customer-service-over-the-next-5-years","status":"publish","type":"post","link":"https:\/\/lifeboat.com\/blog\/2017\/09\/how-chatbots-could-change-customer-service-over-the-next-5-years","title":{"rendered":"How chatbots could change customer service over the next 5 years"},"content":{"rendered":"<p><a class=\"aligncenter blog-photo\" href=\"https:\/\/lifeboat.com\/blog.images\/how-chatbots-could-change-customer-service-over-the-next-5-years.jpg\"><\/a><\/p>\n<p>Artificial intelligence is becoming smarter, but that doesn\u2019t mean humans will disappear entirely from customer service.<\/p>\n<p><!-- Link: <a href=\"http:\/\/www.businessinsider.com\/how-chatbots-could-change-customer-service-over-the-next-5-years-2017-9?utm_content=buffera5b5e&utm_medium=social&utm_source=facebook.com&utm_campaign=buffer-ti\">http:\/\/www.businessinsider.com\/how-chatbots-could-change-cus...=buffer-ti<\/a> --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Artificial intelligence is becoming smarter, but that doesn\u2019t mean humans will disappear entirely from customer service.<\/p>\n","protected":false},"author":367,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-72941","post","type-post","status-publish","format-standard","hentry","category-robotics-ai"],"_links":{"self":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/72941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/users\/367"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/comments?post=72941"}],"version-history":[{"count":0,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/72941\/revisions"}],"wp:attachment":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/media?parent=72941"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/categories?post=72941"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/tags?post=72941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}