{"id":191416,"date":"2024-06-18T12:22:34","date_gmt":"2024-06-18T17:22:34","guid":{"rendered":"https:\/\/lifeboat.com\/blog\/2024\/06\/decagon-raises-35-million-from-accel-and-a16z-to-build-ai-customer-support-agents-heres-an-exclusive-look-at-the-pitch-deck-it-used"},"modified":"2024-06-18T12:22:34","modified_gmt":"2024-06-18T17:22:34","slug":"decagon-raises-35-million-from-accel-and-a16z-to-build-ai-customer-support-agents-heres-an-exclusive-look-at-the-pitch-deck-it-used","status":"publish","type":"post","link":"https:\/\/lifeboat.com\/blog\/2024\/06\/decagon-raises-35-million-from-accel-and-a16z-to-build-ai-customer-support-agents-heres-an-exclusive-look-at-the-pitch-deck-it-used","title":{"rendered":"Decagon raises $35 million from Accel and A16z to build AI customer support agents. Here\u2019s an exclusive look at the pitch deck it used"},"content":{"rendered":"<p><a class=\"aligncenter blog-photo\" href=\"https:\/\/lifeboat.com\/blog.images\/decagon-raises-35-million-from-accel-and-a16z-to-build-ai-customer-support-agents-heres-an-exclusive-look-at-the-pitch-deck-it-used.jpg\"><\/a><\/p>\n<p>Decagon cofounders Jesse Zhang and Ashwin Sreenivas have more in common than just their company. Each studied computer science, married young, and even founded a company before Decagon. \u201cWe started hacking on some stuff together,\u201d said Zhang, the startup\u2019s CEO. \u201cAnd that went well, so we just kept working together.\u201d<\/p>\n<p>Founded in July 2023, Decagon uses generative AI to automate <a target=\"_blank\" href=\"https:\/\/www.businessinsider.com\/sc\/how-generative-ai-will-play-a-role-in-our-customer-experiences\" data-analytics-product-module=\"body_link\" rel=\"\">customer support for enterprise customers<\/a>. The company has emerged from stealth and raised $35 million in funding for its seed and Series A rounds. Accel led the company\u2019s $30 million Series A, with participation from <a target=\"_blank\" href=\"https:\/\/www.businessinsider.com\/andreessen-horowitz-ai-reshuffle-a16z-2023-11\" data-analytics-product-module=\"body_link\" rel=\"\">Andreessen Horowitz<\/a>, A*, and <a target=\"_blank\" href=\"https:\/\/www.businessinsider.com\/elad-gil-investors-ai-app-wave-coming-2024-2\" data-analytics-product-module=\"body_link\" rel=\"\">Elad Gil<\/a>. A16z led the company\u2019s $5 million seed round. Decagon also counts Box CEO Aaron Levie and Airtable CEO Howie Liu as <a target=\"_blank\" href=\"https:\/\/www.businessinsider.com\/these-are-the-60-top-angel-investors-for-b2b-startups-2024-6\" data-analytics-product-module=\"body_link\" rel=\"\">angel investors<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Decagon cofounders Jesse Zhang and Ashwin Sreenivas have more in common than just their company. Each studied computer science, married young, and even founded a company before Decagon. \u201cWe started hacking on some stuff together,\u201d said Zhang, the startup\u2019s CEO. \u201cAnd that went well, so we just kept working together.\u201d Founded in July 2023, Decagon [\u2026]<\/p>\n","protected":false},"author":556,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34,6],"tags":[],"class_list":["post-191416","post","type-post","status-publish","format-standard","hentry","category-cybercrime-malcode","category-robotics-ai"],"_links":{"self":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/191416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/users\/556"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/comments?post=191416"}],"version-history":[{"count":0,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/191416\/revisions"}],"wp:attachment":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/media?parent=191416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/categories?post=191416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/tags?post=191416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}