{"id":168882,"date":"2023-08-02T10:23:39","date_gmt":"2023-08-02T15:23:39","guid":{"rendered":"https:\/\/lifeboat.com\/blog\/2023\/08\/bank-of-america-is-using-ai-and-metaverse-to-train-new-hires"},"modified":"2023-08-02T10:23:39","modified_gmt":"2023-08-02T15:23:39","slug":"bank-of-america-is-using-ai-and-metaverse-to-train-new-hires","status":"publish","type":"post","link":"https:\/\/lifeboat.com\/blog\/2023\/08\/bank-of-america-is-using-ai-and-metaverse-to-train-new-hires","title":{"rendered":"Bank of America Is Using AI and Metaverse to Train New Hires"},"content":{"rendered":"<p><a class=\"aligncenter blog-photo\" href=\"https:\/\/lifeboat.com\/blog.images\/bank-of-america-is-using-ai-and-metaverse-to-train-new-hires2.jpg\"><\/a><\/p>\n<p>When you arrive at Bank of America\u2019s new-employee boot camp at the New York Hilton Midtown, you\u2019ll find a VR headset waiting for you. Slide it on, and you\u2019ll be confronted with an angry customer, frustrated over a mix-up with their account. Your task: talk them down and make them feel heard. Or you can practice keeping your cool while responding to a robbery, and then unwind by relaxing on a virtual island or by sitting on a unicorn.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you arrive at Bank of America\u2019s new-employee boot camp at the New York Hilton Midtown, you\u2019ll find a VR headset waiting for you. Slide it on, and you\u2019ll be confronted with an angry customer, frustrated over a mix-up with their account. Your task: talk them down and make them feel heard. Or you can [\u2026]<\/p>\n","protected":false},"author":556,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-168882","post","type-post","status-publish","format-standard","hentry","category-robotics-ai"],"_links":{"self":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/168882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/users\/556"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/comments?post=168882"}],"version-history":[{"count":0,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/168882\/revisions"}],"wp:attachment":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/media?parent=168882"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/categories?post=168882"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/tags?post=168882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}