{"id":154988,"date":"2023-01-09T14:25:11","date_gmt":"2023-01-09T20:25:11","guid":{"rendered":"https:\/\/lifeboat.com\/blog\/2023\/01\/chatgpt-is-coming-to-a-customer-service-chatbot-near-you"},"modified":"2023-01-09T14:25:11","modified_gmt":"2023-01-09T20:25:11","slug":"chatgpt-is-coming-to-a-customer-service-chatbot-near-you","status":"publish","type":"post","link":"https:\/\/lifeboat.com\/blog\/2023\/01\/chatgpt-is-coming-to-a-customer-service-chatbot-near-you","title":{"rendered":"ChatGPT Is Coming To A Customer Service Chatbot Near You"},"content":{"rendered":"<p><a class=\"aligncenter blog-photo\" href=\"https:\/\/lifeboat.com\/blog.images\/chatgpt-is-coming-to-a-customer-service-chatbot-near-you.jpg\"><\/a><\/p>\n<p>Meta, Canva, and Shopify among other companies are already using the technology that undergirds ChatGPT in their customer service chatbots, but experts warn that companies should be wary of generative AI\u2019s creativity and unpredictability.<\/p>\n<p>From processing an order return at Shopify to resetting a password for a Canva account, chances are that the chatbot you\u2019ve interacted with uses the same type of large language models that power ChatGPT, OpenAI\u2019s viral generative AI chatbot.<\/p>\n<p>Now Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Meta, Canva, and Shopify among other companies are already using the technology that undergirds ChatGPT in their customer service chatbots, but experts warn that companies should be wary of generative AI\u2019s creativity and unpredictability. From processing an order return at Shopify to resetting a password for a Canva account, chances are that the chatbot you\u2019ve [\u2026]<\/p>\n","protected":false},"author":578,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-154988","post","type-post","status-publish","format-standard","hentry","category-robotics-ai"],"_links":{"self":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/154988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/users\/578"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/comments?post=154988"}],"version-history":[{"count":0,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/154988\/revisions"}],"wp:attachment":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/media?parent=154988"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/categories?post=154988"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/tags?post=154988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}