{"id":145562,"date":"2022-09-03T17:26:28","date_gmt":"2022-09-03T22:26:28","guid":{"rendered":"https:\/\/lifeboat.com\/blog\/2022\/09\/panera-bread-tests-artificial-intelligence-technology-in-drive-thru-lanes"},"modified":"2022-09-03T17:26:28","modified_gmt":"2022-09-03T22:26:28","slug":"panera-bread-tests-artificial-intelligence-technology-in-drive-thru-lanes","status":"publish","type":"post","link":"https:\/\/lifeboat.com\/blog\/2022\/09\/panera-bread-tests-artificial-intelligence-technology-in-drive-thru-lanes","title":{"rendered":"Panera Bread tests artificial intelligence technology in drive-thru lanes"},"content":{"rendered":"<p><a class=\"aligncenter blog-photo\" href=\"https:\/\/lifeboat.com\/blog.images\/panera-bread-tests-artificial-intelligence-technology-in-drive-thru-lanes2.jpg\"><\/a><\/p>\n<p>Starting Monday, drive-thru customers at two Panera Bread locations in upstate New York will have their orders taken by a computer in a test of artificial intelligence technology\u2019s accuracy and ability to decrease service times.<\/p>\n<p>The sandwich chain is the latest restaurant company to invest in potential improvements to the drive-thru experience. A <a href=\"https:\/\/www.cnbc.com\/2021\/03\/12\/drive-thru-ordering-surged-during-the-pandemic-heres-what-comes-next.html\">surge in drive-thru ordering during the Covid pandemic<\/a> led to long lines of cars wrapped around restaurants, pushing chains to focus on speed of service and order accuracy.<\/p>\n<p>For example, <a href=\"https:\/\/www.cnbc.com\/quotes\/MCD\" target=\"_blank\">McDonald\u2019s<\/a> has also been working to automate its drive-thru lane, announcing a partnership last year with <a href=\"https:\/\/www.cnbc.com\/quotes\/IBM\" target=\"_blank\">IBM<\/a> to work toward that goal. <a href=\"https:\/\/www.cnbc.com\/quotes\/YUM\" target=\"_blank\">Yum Brands\u2019<\/a> Taco Bell and <a href=\"https:\/\/www.cnbc.com\/quotes\/QSR\">Restaurant Brands International\u2019s<\/a> Burger King have been building double drive-thru lanes at some locations to allow customers to pick up their digital orders more quickly. Fast-casual chains like <a href=\"https:\/\/www.cnbc.com\/quotes\/SHAK\" target=\"_blank\">Shake Shack<\/a> and <a href=\"https:\/\/www.cnbc.com\/quotes\/SG\" target=\"_blank\">Sweetgreen<\/a> that once balked at drive-thru lanes have been adding them.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Starting Monday, drive-thru customers at two Panera Bread locations in upstate New York will have their orders taken by a computer in a test of artificial intelligence technology\u2019s accuracy and ability to decrease service times. The sandwich chain is the latest restaurant company to invest in potential improvements to the drive-thru experience. A surge in [\u2026]<\/p>\n","protected":false},"author":661,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,6],"tags":[],"class_list":["post-145562","post","type-post","status-publish","format-standard","hentry","category-biotech-medical","category-robotics-ai"],"_links":{"self":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/145562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/users\/661"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/comments?post=145562"}],"version-history":[{"count":0,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/145562\/revisions"}],"wp:attachment":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/media?parent=145562"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/categories?post=145562"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/tags?post=145562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}