{"id":138074,"date":"2022-04-13T13:05:14","date_gmt":"2022-04-13T18:05:14","guid":{"rendered":"https:\/\/lifeboat.com\/blog\/2022\/04\/saas-outages-when-lightning-strikes-thunder-rolls"},"modified":"2022-04-13T13:05:14","modified_gmt":"2022-04-13T18:05:14","slug":"saas-outages-when-lightning-strikes-thunder-rolls","status":"publish","type":"post","link":"https:\/\/lifeboat.com\/blog\/2022\/04\/saas-outages-when-lightning-strikes-thunder-rolls","title":{"rendered":"SaaS Outages: When Lightning Strikes, Thunder Rolls"},"content":{"rendered":"<p><a class=\"aligncenter blog-photo\" href=\"https:\/\/lifeboat.com\/blog.images\/saas-outages-when-lightning-strikes-thunder-rolls2.jpg\"><\/a><\/p>\n<p><b><strong>\u2026 along with new, unfamiliar \u2014 and often poorly understood \u2014 risks.<\/strong><\/b><\/p>\n<p>Technology and business risks morph with changes in technology and how it is delivered. While cloud services are often considered more dependable, businesses face new risks with SaaS and public cloud \u2014 risks that are unfamiliar or not completely understood. People\u2019s eyes pop open and ears perk up when they witness prolonged outage events such as the <a href=\"https:\/\/www.zdnet.com\/article\/atlassian-estimates-cloud-outage-could-take-another-two-weeks-to-fix\/\">current issue with Atlassian<\/a>. Suddenly, SaaS dependencies and resilience issues become relevant, as a business can\u2019t access its favorite SaaS tool. The unique risk of using SaaS is that you don\u2019t have control over the application or the tool and cannot reimplement yourself. It is also important to understand the cascading risks, as some of the well-known SaaS services are hosted on a leading hyperscaler\u2019s infrastructure. You need to analyze the business impact of SaaS and cloud services outages just like for any other technology in your portfolio.<\/p>\n<p><em><strong> Trust but verify<\/strong><\/em> vendor claims about service-level agreements supporting operations and resilience plans. To ensure that your SaaS providers deliver on their own promises:<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2026 along with new, unfamiliar \u2014 and often poorly understood \u2014 risks. Technology and business risks morph with changes in technology and how it is delivered. While cloud services are often considered more dependable, businesses face new risks with SaaS and public cloud \u2014 risks that are unfamiliar or not completely understood. People\u2019s eyes pop [\u2026]<\/p>\n","protected":false},"author":662,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43,493],"tags":[],"class_list":["post-138074","post","type-post","status-publish","format-standard","hentry","category-business","category-climatology"],"_links":{"self":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/138074","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/users\/662"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/comments?post=138074"}],"version-history":[{"count":0,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/138074\/revisions"}],"wp:attachment":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/media?parent=138074"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/categories?post=138074"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/tags?post=138074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}