{"id":124004,"date":"2021-06-20T11:22:26","date_gmt":"2021-06-20T18:22:26","guid":{"rendered":"https:\/\/lifeboat.com\/blog\/2021\/06\/facial-recognition-systems-are-denying-unemployment-benefits-across-the-us"},"modified":"2021-06-20T11:22:26","modified_gmt":"2021-06-20T18:22:26","slug":"facial-recognition-systems-are-denying-unemployment-benefits-across-the-us","status":"publish","type":"post","link":"https:\/\/lifeboat.com\/blog\/2021\/06\/facial-recognition-systems-are-denying-unemployment-benefits-across-the-us","title":{"rendered":"Facial recognition systems are denying unemployment benefits across the US"},"content":{"rendered":"<p><a class=\"aligncenter blog-photo\" href=\"https:\/\/lifeboat.com\/blog.images\/facial-recognition-systems-are-denying-unemployment-benefits-across-the-us.jpg\"><\/a><\/p>\n<p>A recent string of problems suggests facial recognition\u2019s reliability issues are hurting people in a moment of need. <em>Motherboard<\/em> <a href=\"https:\/\/www.vice.com\/en\/article\/5dbywn\/facial-recognition-failures-are-locking-people-out-of-unemployment-systems\" target=\"_blank\">reports<\/a> that there are ongoing complaints about the ID.me facial recognition system at least 21 states use to verify people seeking unemployment benefits. People have gone weeks or months without benefits when the Face Match system doesn\u2019t verify their identities, and have sometimes had no luck getting help through a video chat system meant to solve these problems.<\/p>\n<p>ID.me chief Blake Hall blamed the problems on users rather than the technology. Face Match algorithms have \u201c99.9% efficacy,\u201d he said, and there was \u201cno relationship\u201d between <a href=\"https:\/\/www.engadget.com\/2018-06-26-microsoft-improves-facial-recognition-skin-tones-gender.html\">skin tone and recognition failures<\/a>. Hall instead suggested that people weren\u2019t sharing selfies properly or otherwise weren\u2019t following instructions.<\/p>\n<p><em>Motherboard<\/em> noted that at least some people have three attempts to pass the facial recognition check, though. The outlet also pointed out that the company\u2019s claims of national unemployment fraud costs have ballooned rapidly in just the past few months, from a reported $100 billion to $400 billion. While Hall attributed that to expanding \u201cdata points,\u201d he didn\u2019t say just how his firm calculated the damage. It\u2019s not clear just what the real fraud threat is, in other words.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A recent string of problems suggests facial recognition\u2019s reliability issues are hurting people in a moment of need. Motherboard reports that there are ongoing complaints about the ID.me facial recognition system at least 21 states use to verify people seeking unemployment benefits. People have gone weeks or months without benefits when the Face Match system [\u2026]<\/p>\n","protected":false},"author":396,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[41,6],"tags":[],"class_list":["post-124004","post","type-post","status-publish","format-standard","hentry","category-information-science","category-robotics-ai"],"_links":{"self":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/124004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/users\/396"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/comments?post=124004"}],"version-history":[{"count":0,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/124004\/revisions"}],"wp:attachment":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/media?parent=124004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/categories?post=124004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/tags?post=124004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}