{"id":110200,"date":"2020-07-20T06:02:19","date_gmt":"2020-07-20T13:02:19","guid":{"rendered":"https:\/\/lifeboat.com\/blog\/2020\/07\/in-a-strange-twist-this-ai-tries-to-teach-empathy-to-humans"},"modified":"2020-07-20T06:02:19","modified_gmt":"2020-07-20T13:02:19","slug":"in-a-strange-twist-this-ai-tries-to-teach-empathy-to-humans","status":"publish","type":"post","link":"https:\/\/lifeboat.com\/blog\/2020\/07\/in-a-strange-twist-this-ai-tries-to-teach-empathy-to-humans","title":{"rendered":"In a Strange Twist, This AI Tries to Teach Empathy to Humans"},"content":{"rendered":"<p><a class=\"aligncenter blog-photo\" href=\"https:\/\/lifeboat.com\/blog.images\/in-a-strange-twist-this-ai-tries-to-teach-empathy-to-humans2.jpg\"><\/a><\/p>\n<p>Incredible Ai<\/p>\n<hr>\n<p>\n<b>Ergo Sum<\/b><\/p>\n<p>Joshua Feast, CEO of Cogito, told <em>USA Today<\/em> that he sees the system as more of a coach than a replacement for human employees, who can field dozens of calls from irritated customers every day.<\/p>\n<p>\u201cI don\u2019t think they (human customer agents) will be completely replaced,\u201d Feast told <em>USA Today<\/em>. \u201cHumans will always want to talk to other humans. The reason is that only other humans really understand us.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incredible Ai Ergo Sum Joshua Feast, CEO of Cogito, told USA Today that he sees the system as more of a coach than a replacement for human employees, who can field dozens of calls from irritated customers every day. \u201cI don\u2019t think they (human customer agents) will be completely replaced,\u201d Feast told USA Today. \u201cHumans [\u2026]<\/p>\n","protected":false},"author":556,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-110200","post","type-post","status-publish","format-standard","hentry","category-robotics-ai"],"_links":{"self":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/110200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/users\/556"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/comments?post=110200"}],"version-history":[{"count":0,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/posts\/110200\/revisions"}],"wp:attachment":[{"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/media?parent=110200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/categories?post=110200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeboat.com\/blog\/wp-json\/wp\/v2\/tags?post=110200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}